April 2009 Update
Additional Name Servers
Remember last month we informed you of an additional name server you can use to keep your hosted domains live, should any of our servers or connections to our primary data centre go down? Well, just so you all know, it’s not an automated service! In other words, if you want to take advantage of the additional reliability provided by using additional name servers in your domain name, than you either need to do this yourself, or submit a support ticket and request assistance to get this setup! We’ve queried the domain names pointing to our servers and network, and only a small percentage of you (especially resellers) are taking advantage of this! There is no extra cost involved and you get to have peace of mind knowing that in the event the server or network connection to your server goes down, your domain names(s) will remain active and be immediately accessible again, the second the network connection or server is back up and running.
VPS Hosting
VPS Hosting has been totally revamped and you can now enjoy any or all of four different variants of VPS including, cPanel VPS, DirectAdmin VPS, Webmin VPS or Just VPS. For more information about our VPS variants and available plans, please visit: http://www.roycesoftware.com/hosting-plans/vps-hosting/
We can’t ‘convert’ existing VPS customers, however, if you are interested, we can offer a discounted upgrade and bring all your data from your existing VPS to your new VPS. Discounts will be individual to each customer, depending on the current account length and type, so please submit a support ticket for more information.
Dedicated Servers
Our current stock of dedicated hardware is officially empty. If you are interested in purchasing a dedicated server, please bare with us while we acquire a new line of hardware. These things take time, and contain a lot of variables that we need to confirm before we go ahead. Details of new dedicated server combinations available for purchase will be available next month.
Business Hours Availability
Just a reminder of our sales and support availability times.
Monday to Friday, 9am to 9pm. Sales and Support available via Telephone and Support Ticket Interface.
Saturday and Sunday. Support available via Support Ticket Interface
Don’t forget, you can follow us on Twitter! (http://twitter.com/RoyceSoftware). Stay up to date and be informed of discounts, special deals, server and network outages and more!
All quiet on the western front
