May 2009 Update
A Reminder about Name Servers
All shared hosting customers with domain names hosted and managed by us, will now see four (instead of two) name servers listed.
- NS1.RoyceSoftware.Net – 202.125.47.194 – Located in Brisbane, Australia
- NS2.RoyceSoftware.Net – 220.233.235.231 – Located in Sydney, Australia
- NS3.RoyceSoftware.Net – 98.143.155.196 – Located in Dallas/Texas, United States
- NS4.RoyceSoftware.Net – 58.96.27.174 – Located in Sydney, Australia.
Resellers are welcome to rebrand any of the above IP Addresses. If your domain name is not managed by RoyceSoftware, but your website is hosted by RoyceSoftware, than you will have to make the name server changes yourself. This is not absolutely necessary. If you simply have NS1 and NS2, that will suffice. However having the additional NS3 and NS4, will ensure your domain remains live in the event one of the other Name Servers go down.
If you require support with rebranding or adding the additional name servers to your domain name, please feel free to contact us for assistance.
Dedicated Servers
We are in the final stages of deliberation over our new dedicated server hardware line. We expect to be able to take orders in the early weeks of June, in time for the end of the financial year.
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Business Hours Availability
Just a reminder of our sales and support availability times.
Monday to Friday, 9am to 9pm
Sales and Support available via Telephone and Support Ticket Interface.
Saturday and Sunday
Support available via Support Ticket Interface
All quiet on the western front.
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